What do construction and real estate executives worry about after awarding a commercial construction project bid?

From our founding days to today, Sela has embraced a simple yet powerful mindset. This mindset drives every aspect of our business and how we train every team member. We call it Be The Customer

We understand the immense responsibility that decision-makers carry when awarding a large-scale commercial construction project. It enables us to understand their concerns and acknowledge the significant business and personal interests at stake when selecting a construction partner.  

Overseeing large-scale commercial construction projects requires an unwavering commitment to quality, efficiency, and risk management. Many factors can keep even the most seasoned construction executive up at night when awarding a commercial construction bid. Here are a few:

Trust Must Be Earned

When awarding a construction bid, the primary concern for a decision-maker is the inherent risk of entrusting a project to the contractor; it demands a significant amount of trust and confidence, which are the cornerstone of a successful partnership in the construction industry. The Sela team believes that trust must be earned. It results from paying meticulous attention to every detail in the project and, most importantly, from being able to anticipate and prevent delays proactively.

Overpromised But Underdelivered

One consistent apprehension our clients share is contractors who overpromise and underdeliver. Unfortunately, when this becomes apparent, the situation can spiral out of control, resulting in costly delays, compromised quality, and strained relationships among all project stakeholders. It can also have short- and long-term consequences for the client’s brand’s integrity, especially among investors/franchisees. 

Risk Mitigation

How can decision-makers alleviate the risk of contractor selection? They seek out and collaborate with contractors who have consistently demonstrated an ability to mitigate risks, identify potential red flags, leverage their experience to address challenges efficiently and maintain a true commitment to integrity and open and honest communications. 

Summary

Commercial construction projects are complex, with many moving parts and legal and regulatory requirements. Experienced contractors understand how to navigate these complexities by paying close attention not only to day-to-day execution but also to the proper completion and management of documentation. Executives seek out these contractors because they inspire confidence in the selection process and minimize fear and risk.

Phillip Ratley